I'm sorry but I have to vent.... TRU is what we call Toys R Us. And I'm so frustrated with them and thier attitude. Here's the deal... TRU has had some toys made exclusively for them... you can only buy them at their store or on their website (mostly Barbie and Polly Pocket toys) and these toys are heavily advertised.... they say they are sold out online... but if you go to the store there is tons of them. So it's like they sell them at the store to make you go there and then I'm assuming they want you to buy more stuff... so it works in their favor. Since you're there, you'll buy the end cap items or the dollar items or what ever, so it's a nice little upsale for them. Well this is frustrating because I'm a stay at home mom with 2 little kids and my dh works very long hours, so it's hard to get there to buy my kids gifts without them knowing about. That's not so bad, BUT now they've changed their policy to match Target's policy of no return or exchange without reciept. This frustrates me because if you are going to buy a gift for a child... where do you go???? One of 3 places probably... Target, Walmart, or TRU. Well, I can understand Target having the no reciept thing because they advertised it heavily before they actually enacted it.... and they sell more than just toys.... BUT TRU sells A LOT of GIFTS! Things that may need to come back! They try to say that they do it to reduce theft. Well I don't believe for one minute that this policy is reducing theft at TRU. All it is doing is making you keep duplicate gifts that you don't want and keeping money in their pockets. My kids got about 50 bucks worth of duplicates this Christmas that I can not return. So my kids are out the gifts, and I know I can re-gift them at another birthday party or whatever... but still..... What ever happened to good customer service. I brought these things back to the store in PERFECT condition...and NOTHING! Nobody was even nice in the explination of it all! I'm so tired of being treated like a criminal or a loser by these people... and then being forced to deal with them due to their "exclusive" products that my kids see on TV every 5 minutes!!!!! So... from here on out... I'm saying FU to TRU and it's just too darn bad for the little ones. They'll have to want the toys that are at Target and Walmart (and don't even get me started on Walmart... LOL) So do you think I should get bumper stickers made? LOL!.... just a simple FUTRU. I'd buy one! LOL! Okay... I'm done venting now... sorry.